February 2, 2013

Endpoints Recording to @LifeSizeHD Videocenter Must have Multiway Turned On

Ran into an interesting issue/problem. Have a client with a number of LifeSize Team 220 units in a classroom environment. They are calling into a Bridge for all their calls and using the second monitor out for graphics, etc. To prevent a teacher from accidentally making two calls at the same time (and then seeing the calls on the second monitor, we had the brilliant idea to turn off the multipoint calling.

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And then for the next week, we couldn’t figure out why the videocenter recording and streaming had stopped. Of course, the endpoint treats the recording as a call. In fact, you schedule a stand alone recording just like you would for a video call in Manager.

So, you have to make sure that you have Multiway calls ENABLED in order to have the videocenter recording work in during a conference.

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