Enable WebRTC calls into your @LifeSizeHD Cloud account

lslogo

LifeSize Cloud has many great features, but one that is not well known is that you can enable WebRTC calls into your LifeSize Cloud Account, not just from other H323, SIP or Cloud accounts. These calls can come from anyone on the web using chrome (other browsers should be supported soon). In theory you should be able to have multiple WebRTC users call you and they will be joined into a multipoint conference with you. To setup a link for people to call you, you need to get your Cloud extension number. You can get this information from the “my info” […]

Guest Post: Configuring LifeSize 10x camera for inverted position

10x upside down

Note from Scott: Very glad to have these two posts from Eduardo Travi, the Video-VoIP project manager for Proyecciones Digitales (http://www.proyecciones.net/) in Argentina. Eduardo was the first Lifesize Certified Technical Professional and LifeSize Certified Technical Expert in his country and has been working with LifeSize products from 2008 (about the same time I got heavily invested in LS). I saw these on an internal site for LCTEs and Eduardo was nice enough to give me permission to share here. Eduardo’s original .pdf are attached below. I have edited the translation in some minor respects.   A little guide of how to configure the video output […]

Guest Post: Locking LifeSize 10x camera PTZ movement

10x camera

Note from Scott: Very glad to have these two posts from Eduardo Travi, the Video-VoIP project manager for Proyecciones Digitales (http://www.proyecciones.net/) in Argentina. Eduardo was the first Lifesize Certified Technical Professional and LifeSize Certified Technical Expert in his country and has been working with LifeSize products from 2008 (about the same time I got heavily invested in LS). I saw these on an internal site for LCTEs and Eduardo was nice enough to give me permission to share here. Eduardo’s original .pdf are attached below. I have edited the translation in some minor respects.   A simple way to lock camera orientation, needed when inverting […]

Eat the Penguin !

Sea Lion with Penguin

Over the past couple of years, this video of a national geographic photographer’s adventure filming a sea lion has made the rounds several times on social media. And rightly so, as it shows us that we are not alone in our ability to empathize and to care for others of a different species. If you have not watched it, you should: But there has always been something aesthetically wrong about this interaction that has bothered me, and I haven’t been able to put my finger on it until now: It seem so rude to enter some other being’s home, be […]

Conduct a Google Analytics Experiment using WordPress.

Google Analytics Experiments

A Google Analytics experiment is a way for us to ask some questions about the performance of our website and get them answered using real-world users and data. An experiment can help you determine the most effective way to present your web site or pages. This tutorial walks you through modifying your wordpress php to conduct a simple experiment. Files: Compressed file of puppy photos (.zip) Compressed file of kitten photos (.zip) Note: While this video shows you how to modify the php of a theme, the best practise would be to make a child theme and modify that instead of the […]

Remove special characters from Conference names before upgrading to @LifeSizeHD UVC Multipoint 1.6.2

Screenshot 2014-03-16 11.20.54

From a customer experience this week: After successfully, upgrading UVC Multipoint to 1.6.2, everything seemed to be going well. Later in the week, someone tried to make a Lync call to one of the endpoints via the MCU (how Lync-to-H323 translation is handled), but could not find any of the conferences registered in Lync. Upon further investigation, we found that the UVC platform had shut down the SIP service. After re-enabling, we found that if you edited one of the existing conferences, we received an error about using special characters in the conference name despite the fact that we had […]

Two Part Authentication: Is is worth it?

Two-Factor-Authentication-1601

There are basically three ways that we can authenticate who we are to a computer system. We can do it based on: Something we know (password, pin code, username, etc). Something we have (cell phone, RFID card, Security card, ID card) Something we are (facial recognition, fingerprint, DNA, retina scan, or bone structure in the hand) Two-part authentication, requires a person to provide something out of each category. You do this when you put your bank card in an ATM (something you have) and enter your PIN (something you know). Three-part authentication, while possible, is not often used just because it […]

Never forget to attach a file to email again

forgot the attachment

You’d think that after 20 years of sending emails, I would be in the habit of attaching files when I tell people that I am attaching a file. But, no. Not much more than a day or two goes by without sending or receiving an email with a missing attachment. Globally, I am sure that this common mistake costs millions of dollars each month (or week) in terms of lost productivity. I feel a little slow for just now figuring this out, but after one-such lost attachment confusion, someone said “Why doesn’t the mail program notice that you have the word […]

How to deal with Future Past event problems in @LifeSizeHD Manager

Past Events in the Future

Working with a customer who recently upgraded to the latest version of LifeSize Manager (within the past two weeks). He had been having problems with scheduling reoccurring events. He had created some reoccurring events on Monday and Wednesday, but then had to delete them since the schedule had changed (an educational institution, so this happens a lot). Unfortunately, instead of removing them from the schedule, all the events (including the ones on days in the future) were tagged as “past events.” OK, that seemed odd, but fine. Here is a screen shot from February 17th. You can see the events […]

What does the Title of “Project Manager” really mean?

Project management Constraints

I deal with a lot of companies as a sub-contractor or field engineer, helping them with some specific part of their project for which they don’t have the expertise. Rarely am I tasked with managing the entire project (although I am about to make that a condition of working with certain clients). After the initial sales process (deciding to order my services for parts X,Y and Z), I am often handed off to someone who has the title of “Project Manager” and will be the one “managing” the project. Unfortunately, these folks: No or little project management training, but a […]

Industry Leader David Maldow’s discussion with MGMT7410 (MIS) Class, Video

Screenshot 2014-02-16 16.44.48

David S. Maldow is a visual collaboration technologist with extensive expertise in testing, evaluating, and explaining telepresence, videoconferencing and other rich media technologies. On February 6th, he was gracious to share his insights into visual collaboration technology and the current and future state of the industry. In the video below, David discusses following issues: Going Negative on Unified Communications; is there any chance for unification in a competitive market. The Positive Side: Videoconferencing is becoming ubiquitous. 2014 is the year for videoconferencing to really take off. Videoconferencing is now easy and just works. Innovative and Clever uses of videoconferencing. Google […]

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